FAQ’s

1. What types of events do you service?
   We handle weddings, corporate functions, private parties, live concerts (small to large scale), festivals, church productions, school events, and more.
   
   
2. What areas do you serve?
   We’re based in Pavo, GA and serve Florida, Georgia, Tennessee, Alabama, North and South Carolina. We also travel for select events—just ask!
   
   
3. What services do you provide?
   We offer lighting, audio, video, DJ services, pipe & drape, staging, chair and table rentals, projection, and complete event production packages.
   
   
4. Can we rent equipment without hiring your team?
   Yes, we offer dry rentals for certain equipment. For more complex setups, we recommend our technicians to ensure proper installation and operation.
   
   
5. Do you offer packages or is everything custom?
   We offer both! We have standard packages for weddings and events, but we also tailor everything to your exact needs and budget.
   
   
6. How far in advance should I book?
   As early as possible—especially for weddings and peak seasons (spring and fall). However, we’re used to last-minute calls and will do our best to accommodate.
   
   
7. Do you provide on-site technicians during events?
   Absolutely. Our trained professionals can be present during your event to monitor and manage all AV, lighting, and technical elements.
   
   
8. What happens if something breaks or malfunctions during the event?
   We provide backup gear and quick tech response to minimize any disruptions. We also pre-test everything before each event.
   
   
9. Can you work with my wedding planner, DJ, or venue coordinator?
   Of course! We collaborate with all vendors to ensure seamless execution of your event.
   
   
10. Can you light outdoor venues or unconventional spaces?
    Yes! We specialize in transforming all types of venues—indoor, outdoor, barns, fields, tents, and more—with power and lighting solutions.
    
    
11. What power requirements do you need?
    This depends on the size of your setup. We’ll assess your needs during planning and can provide generators if needed.
    
    
12. How long does setup and teardown usually take?
    It varies based on the complexity of the event, but most setups are completed within a few hours. We’ll coordinate with you in advance.
    
    
13. Do you require a deposit to book?
    Yes, we typically require a 25–50% deposit to secure your date and equipment.
    
    
14. What is your cancellation policy?
    Cancellations made within 30 days of the event may be subject to a fee. Full details are in our service agreement.
    
    
15. Can I make changes to my booking after it’s confirmed?
    Yes! We’re flexible and understand that details evolve. Just give us as much notice as possible.
    
    
16. Do you carry insurance?
    Yes, we are fully insured. We can provide certificates of insurance upon request.
    
    
17. Can you help me design the look and feel of my event?
    Absolutely. We provide creative design consultations to help you visualize and plan lighting, staging, and more.
    
    
18. Do you offer wireless mic and speaker setups for weddings or ceremonies?
    Yes, we have wireless audio solutions perfect for officiants, readers, and musicians in indoor or outdoor settings.
    
    
19. What if it rains or the weather changes?
    We offer weather contingency planning and equipment rated for outdoor use. We’ll help you create a backup plan if needed.
    
    

How do I get a quote or start planning with you?
Just reach out through our contact form, call us, or email us with details about your event, and we’ll get the ball rolling!